Serving All of Northern Minnesota
You built your business on showing up. We make sure your phone does the same. 24/7 receptionists for contractors across northern Minnesota — no missed jobs, no missed leads, flat monthly rate.
The problem
A homeowner finds your name at 8:30 on a Tuesday night. Pipe's leaking. They call. Voicemail. They call the next guy. He picks up. That job — and every referral that follows — is gone forever.
It's not a big-city problem. It's an Ely problem. A Virginia problem. An Eveleth problem. In small markets, every job matters. Northwoods Pro-Link is the fix.
Unknown caller. No voicemail left.
Est. job value lost: $800–$4,000
"Thanks for calling Mike's Plumbing — how can I help you tonight?"
Lead captured. Job booked. You got the call.
How it works
Your receptionist handles every call the right way — emergencies get urgency, new jobs get logged, and you get a text the moment anything needs your attention.
Caller is told you're being alerted right now and will call back within 10 minutes. You get an instant text — name, number, situation — before the call even ends.
Collects name, address, job description, best callback time. You get a formatted lead summary so you call back prepared — not cold.
Answers with the range you provide, or routes to a free estimate offer. Never overpromises. Always sounds professional. Always captures contact info.
Takes a name and number, captures the reason for the call, and sends you the message. No caller ever leaves feeling like they hit a dead end.
"It sounds like a real
That's the whole point.
person picked up."
What to expect
No long onboarding. No IT department. No tech knowledge required.
20–30 minutes. We go over how you want calls handled, what counts as an emergency, your service area and hours. You answer questions. We do the rest.
Custom built around your business using your preferences. We run test calls until it sounds exactly right — professional, warm, tailored to you.
Forward your after-hours line to your new number. Every lead, every emergency, every message hits your phone as a text. You stay in control.
Service area change? New hours? Updated policy? Text us and it's handled — usually same day. You run your business. We handle the upkeep.
Pricing
Less than a part-time receptionist. More reliable than an answering service.
Light
Lower-volume contractors who need reliable after-hours coverage.
Standard
Active contractors who can't afford to miss a single call.
Premium
High-volume operations and multi-trade businesses.
All plans include a 30-day satisfaction guarantee. If it's not working in the first month, you pay nothing.
Who we serve
We're Ely local. We know what it means to run a one- or two-person operation in Iron Range country — long days, thin margins, a reputation that's everything. We built this for contractors who are too busy doing the work to sit by the phone.
You say yes. We handle the rest.
Serving
Not sure if we cover your area? Ask!
Questions
No. That's the whole product. We use professional-grade voice agentics that sound natural, responds in real time, and handles interruptions the way a real person would. Callers routinely don't realize it's automated. We test every agent until it sounds right before anything goes live.
You control it. Most clients forward calls to us only after hours — evenings and weekends. During business hours, your regular phone rings normally. You can also forward all calls when you're on a job. It's a two-minute call-forwarding setup on your existing phone.
Instantly. The moment a call ends you get a text — name, number, what they need, emergency flag if relevant. For emergencies, the alert fires during the call. You'll know before it's even over.
Text or email us and we handle it, usually same day. You don't log into anything. Just tell us what changed and we update the agent. That's part of what you're paying for.
No contracts. Month-to-month, cancel any time. 30-day satisfaction guarantee — if it's not working in the first month, you don't pay. We're confident enough to put that in writing.
That's exactly who we built it for. From your side: answer our questions, forward your calls to a number we give you, get texts when people call. That's it. No software, no dashboards, no logins. We handle all of it.
Get started
Tell us about your business. We'll reach back out within one business day — usually sooner — for a quick call to see if we're the right fit.